On-Site / On-Computer Service

Service Description

Get personalized, one-on-one technical support where you live or work. I bring the shop to you — ideal for setups that are hard to move, multi-device environments, or when you just want someone to sit beside you and walk through it together. Service area covers homes and businesses within 15 minutes of Nelson, BC. On-site services include: One-on-one training and tutoring — Learn how to actually use your computer, at your pace. Whether you're new to technology, switching platforms, or want to get more out of the software you already use, I explain things in plain language with no judgment. Linux installation and training — Full support for Linux desktops (Ubuntu, Linux Mint, Fedora, and others), including dual-boot setups, migration from Windows or macOS, and hands-on training so you're comfortable using your new system. Great for anyone wanting to escape planned obsolescence and keep older hardware running beautifully. Operating system installation, upgrades, and configuration — Windows, macOS, and Linux. Includes clean installs, reinstalls, OpenCore Legacy Patcher for older Macs, and careful migration of your files, apps, and settings. Hardware repairs and upgrades — RAM, SSDs, batteries, cooling, and more, performed on-site where possible. Troubleshooting and diagnostics — Slow computers, strange errors, crashes, printer problems, Wi-Fi issues, and anything else that isn't working the way it should. Network and Wi-Fi setup — Routers, mesh systems, printer sharing, smart-home device configuration, and solving dead zones. Cloud configuration and account setup — Email, cloud storage, backups, password managers, and de-Googled alternatives if you're looking to reduce Big Tech dependence. Data backup, recovery, and migration — Move your files safely to a new device, set up automatic backups, or recover from a failing drive. Security and privacy hardening — Virus and malware removal, privacy-respecting browser and email setups, and practical advice for staying safer online. Small business and home-office support — Help setting up workstations, shared folders, POS systems, and everyday business tech. Senior-friendly and accessibility-focused support